Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry Communicating with customers via telephone, WhatsApp, email face-to-face and social media Keeping records of discussions or correspondence with customer Handling customer’s feedbacks Improving customer service procedures, policies and standards REQUIREMENTS: Minimum 2 years of supervisory experience Excellent verbal and written communication skills Possess strong interpersonal, efficiency & organisational skills Multi-tasking capabilities and willingness to go for the extra mile Prior experience as cabin crew will be an added advantage Able to converse in Mandarin and English to communicate in Chinese speaking customers Must be able to work on retail hours 5 days’ work week, Singaporean Only Salary: up to 4K #J-18808-Ljbffr
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