Job Description

Sales Development Representative (SDR)

KeenStack is an innovative and rapidly growing organization committed to delivering world-class IT service management solutions. We are seeking a highly motivated Sales Development Representative (SDR) to join our team in Arizona. If you're passionate about building relationships, generating high-quality leads, and playing a critical role in driving business growth, we want to hear from you!

This role offers the opportunity to work with cutting-edge technologies, expand your skills, and contribute to meaningful digital transformations in Healthcare and SLED (State, Local, and Education) markets. Successful SDRs will be considered for future sales and leadership roles within KeenStack.

Key Responsibilities:

• Lead Generation: Proactively engage in cold and warm outreach through email, phone calls, social media, and other channels to generate qualified leads (BANT: Budget, Authority, Need, Timeline).
• Relationship Building: Build rapport with prospects by offering valuable resources (e.g., white papers, webinars, blog posts) and identifying where they are in their buying journey.
• Pipeline Development: Use KeenStack's CRM (HubSpot) to track and manage leads, update key prospect information, and maintain accurate records.
• Opportunity Qualification: Identify opportunities that meet qualification criteria and schedule discovery calls for Account Executives.
• Nurture Prospects: Build and maintain long-term, multi-touch relationships with potential customers.
• Collaboration: Work closely with sales and marketing teams to develop strategies for targeted outreach and lead generation campaigns.
• Market Insights: Gather and share market feedback to refine KeenStack's messaging, products, and go-to-market strategies.

Required Qualifications:

• Education & Experience: Bachelor's degree and 1-3 years of experience in sales, marketing, or the technology field.
• Communication Skills: Strong verbal and written communication skills, with a professional and engaging demeanor.
• Technology Proficiency: Familiarity with CRM systems, especially HubSpot, and experience using social tools like LinkedIn Sales Navigator for outreach.
• Self-Starter: Entrepreneurial mindset with the ability to work independently, prioritize tasks, and achieve goals.
• Arizona Residency: Must reside in Arizona and be willing to attend occasional in-person meetings and events.

Preferred Qualifications:

• Prior experience working with ServiceNow or selling to SLED or Healthcare organizations.
• Knowledge of sales methodologies such as Value-Based Selling or Challenger Sales.

Why Join Us?

• Career Growth: Be part of a fast-growing company with opportunities for advancement into sales or leadership roles.
• Comprehensive Benefits: Competitive salary, health insurance, performance bonuses, and professional development opportunities.
• Innovative Culture: Work in a collaborative, supportive, and creative environment where your ideas make an impact.
• Arizona Focus: Engage with clients and prospects in your local market while contributing to KeenStack's growth.

How to Apply: Interested candidates should submit their resume and a cover letter highlighting their relevant experience and enthusiasm for this role to careers@keenstack.com.

KeenStack is an equal-opportunity employer and encourages applicants from diverse backgrounds to apply.

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